Joel LibavaDo you know about the huge franchise lawsuit that will start getting some traction next week? (Mail Boxes Etc. Franchisees Vs. The UPS Store)
There are still plenty of very angry ex-franchisees of Mail Boxes Etc. They’re not going away, either.
According to a story just published over at BlueMauMau;
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“The problem started all the way back in 2001, when United Parcel Service
purchased the franchising firm of a 3,400-store chain, Mail Boxes Etc.
According to Spanier, UPS executives informed all MBE franchisees in
2002 that the old business model was broken. UPS tested a new business
model. Soon Mail Boxes Etc.’s brand was renamed The UPS Store and the
business was changed to include parcel delivery.” Read more
I remember when it happened. I had just joined my Dad’s franchise consulting firm, and he told me about it.
Sometimes, franchisees really have no control over things. How would you like it if you were a franchisee of Mail Boxes Etc., and you were just told that you had to change the look of your store to match the colors of the company that just bought out your brand?
(And have to spend $25,000 of your own money to do so!)
Care to chime in?
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About the Author
Joel Libava is The Franchise King® — an independent franchise advisor with 25+ years in the industry, two published books on franchising, and his writing has been featured in The New York Times, Forbes, CNBC, Entrepreneur® Magazine and others. In addition, he wrote exclusively for the U.S. Small Business Administration blog for eight years. He doesn't sell franchises. Instead, Joel helps you figure out if franchise ownership is actually right for you — and if it is, teaches you his powerful, proven-to-work franchise research techniques, so you can make a smart, informed decision on a franchise to own and be your own boss.
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