The Franchise King®

Dunkin’ Donut’s Legal Team Seems To Be Working Some Serious Overtime

The franchise industry seems to be abuzz about a new saga over at Dunkin’ Donuts. Dunkin’ Donuts, known for their flavorful donuts, and fresh brewed coffee is being accused of hammering on their franchisees-for things like cracked floor tiles, and the like.

(This post may contain affiliate links. Please read my disclosure policy).

In other words, Dunkin’ Donuts corporate is suing franchisees.


“Dunkin’ Brands has never pursued litigation against a franchisee
without clear cause, nor will we,’’ Dunkin’ Brands chief executive
Nigel Travis wrote in a letter to franchisees. Dunkin’ spokesman Andrew
Mastrangelo said in a statement: “It is also irresponsible and
incorrect to imply that litigation is in any way part of Dunkin’
Donuts’ strategy for profitability. In 2008, despite the economic down
cycle, Dunkin’ Donuts global system-wide sales were up 5 percent and we
opened more than 1,300 new stores worldwide.’’

Jim Coen, a franchise friend of mine, and president of the Dunkin’ Donuts Independent Franchise Owners,
said yesterday that he does not understand the company’s legal strategy
and that it is difficult to find another franchisor targeting shop
owners to this extent.

Free Franchise Quiz
Find Out If You Should Own A Franchise Before You Write That Big Check
Invalid email address

My friend Sean Kelly over at Franchise Pick asks;

Is Dunkin’ Donuts aggressively litigating it’s own franchisees for profit?”

Interesting question. Is that possible? What do you think?

Now, if you’ll excuse me, I’m going to find a donut hole or two…

Update– (October 2nd)- Dunkin’ Donuts President Is Leaving

Please Share This Article!
follow us in feedly
franchise article written by joel libava
Note: When you buy through links on this website, we may earn an affiliate commission. In addition, I've started to use AI to help me craft better article titles and headings.
The Franchise King® Blog
Get proven franchise research and buying tips, helpful franchising resources, plus the latest franchise news updates and more.
Recommended Reading
How Franchises Work
How Much Is A Franchise?
Pros And Cons Of A Franchise What Is The Franchise Fee? How To Buy A Franchise
Best Franchises To Own

Top 33 Business Ideas
Starbucks Franchise Facts
Featured Franchises!
10 Best Franchise Websites
About Franchise Consultants
How To Read A FDD
Questions To Ask Franchisors
Questions To Ask Franchisees Franchise Discovery Day Franchise Reviews
Top 10 Franchise Buying Tips

Free Franchise Tools Franchise Compatibility Quiz Net Worth Calculator
joel libava

I'm The Franchise King®, Joel Libava. I help prospective franchise owners avoid bank account emptying mistakes.
For 23 years, I’ve been showing people how to make smart, informed decisions on franchises to buy, and I can help you, too!
P.S. I'm not a franchise consultant/broker.

Joel is Highly Principled
There are many people in the franchise business who claim to to be experts in the field. Unfortunately many of them lack both knowledge and integrity. Joel, however, is without question one of the most qualified and principled people I know, in or out of his industry."
- Greg Reynolds, Retired Outplacement Counselor
"Many receive advice, only the wise profit from it."
- Harper Lee